|
Acts as primary point of contact for resolving all customer
issues through either inbound phone calls or mail correspondence.
Provides timely, effective and professional response to a
variety of customer service inquiries/complaints. Ensures
a balance between customer satisfaction and retention and
company profitability.
- Strong oral and written communication skills, decision-making
ability and sensitivity to deal with customers and company
employees on a one-to-one basis.
- Communicates effectively with customers in handling a
variety of unique customer inquiries/complaints.
- Must be decisive and exercise good judgment when resolving
customer complaints.
- Ability to handle diverse work load in a multi-task environment.
- Uses sales techniques to fully and consistently service
the customer by identifying expressed needs for additional
business products/services in an attempt to increase order
value.
To apply please send resume as Word document
to resume@epstaff.com
Mixture of credit and collections, 1-3 years experience required,
assist in the preparation of weekly, monthly and quarterly
reports, make collection calls, monitor credit balances and
take appropriate actions. Minimum of an Associates degree
in Finance or Accounting.
To apply please send resume as Word document
to resume@epstaff.com
A/R side: (9 openings ) Perform billing and collection of
assigned accounts. Establish contacts/develop relationships
with significant payers to facilitate resolution of outstanding
accounts receivable balances. Identify, quantify, and communicate
payer issues to group leader/manager in a timely manner. Prepare
bad debt and revenue adjustments in accordance with established
guidelines. Minimum 2-5 years experience in medical billing
and collections. Knowledge and expertise of medical terminology,
CPT & ICD-coding and 3rd party billing. Proven organizational,
verbal and written communication and negotiation skills. Excellent
customer service skills. Familiarity and expertise with MS
applications, Word, Excel, etc.) a plus. Able to work well
independently and as part of a team. Must be flexible and
able to multi-task. H.S. Diploma; AA or BS/BA or equivalent
preferred.
with the need for at least 5 hours of OT per week. They have
to be willing to work OT.
To apply please send resume as Word document
to resume@epstaff.com
Research real estate tax information and provide reports to
lenders so they can manage escrow accounts. 98% of the time
they are in the office looking online and in Access data base
for tax information. 2% of the time they will travel to local
tax collectors office to pull records and research real estate
tax assessments. They may travel to Boston or other New England
locations to get information. The work load is very cyclical
and travel is generally required at peak times.
.
To apply please send resume as Word document
to resume@epstaff.com
The Business Development/Account Manager will develop and manage relationships with existing and prospective clients. Within these relationships, the Account Manager will identify new business opportunities in order to build a substantial pipeline that will result in the achievement of assigned revenue quotas.
Responsibilities include the complete sales cycle from prospecting to close. The ability to identify clients’ key business issues and recommend the appropriate solution is essential to success in this sales position. The Business Development/Account Manager needs strong communication skills in order to uncover prospects, lead meetings both internal and client facing, and conduct successful presentations with confidence. Strong writing skills are required to communicate the needs and expectations of the client into a clear, organized, and documented proposal. Solid knowledge of word and excel is essential. The Account Manager will need the ability to juggle multiple priorities in this fast paced environment.
This is an exciting opportunity for a highly motivated individual with a proven track record of 3+ years selling service based solutions in the marketing, advertising, or creative areas. We offer a base salary commensurate with experience, a generous benefits package, a rewarding work culture, and a bonus program with unlimited earnings potential.
To apply please send resume as Word document
to resume@epstaff.com |
